FAQs

RECORD OF EMPLOYMENT: Who do I contact for a copy of my Record of Employment?

When filing EI applications, the payroll company is the employer.

NOTE: If you are emailing the payroll company, please remember to clearly outline what you are looking for and provide your full name and phone number.

Cast and Crew
Phone: 604-437-6363
Email: info_vancouver@castandcrew.com
EP Canada
Phone: 604-987-2292
Email: pwerequests@epcanada.com

Access your EP pay stubs anytime, anywhere with MyEP. It’s easy to get started, watch a quick video on how to set up your account. Visit MyEP to set up your free account now.

BENEFITS: Who do I contact if I have questions about my benefits?

Convyta Partners administers the Health Benefits Plan as well as Pension Plan.

Visit the Health Benefits and Pension Plan website: https://www.te155benefits.ca/

Email: teamsters155@convyta.com or call 1-855-832-6155.

For claims inquiries, have your policy number and ID ready, call Pacific Blue Cross.

TAX SLIPS & UNION DUES RECEIPTS: Who do I contact for my T4, T4A, or Union Dues Receipts?

Teamsters Local Union No. 155 T4 or Union Dues Receipt
Call 604-876-8898 from Mon - Fri 8:30 AM - 4:30 PM or email team155@teamsters155.org to request your Teamsters Local Union No. 155 T4 or Union Dues Receipt.

Production T4
Contact the payroll companies (Cast & Crew and EP Canada).

Cast and Crew
Phone: 604-437-6363 / Email: info_vancouver@castandcrew.com
EP Canada
Phone: 604-987-2292 / Email: pwerequests@epcanada.com

T4A
Contact Pacific Blue Cross for your T4A Slip.
Phone: 604-299-7482 / Email: te155admin@datownley.com

DISPATCH AVAILABILITY: Who do I contact to change my dispatch availability?

Teamsters Local Union No. 155 Dispatch

Phone: 604-876-8349
Email: dispatch@teamsters155.org

Hours of Operation:

Sunday – 12:00 PM to 8:00 PM
Monday – 7:00 AM to 8:00 PM
Tuesday – 7:00 AM to 8:00 PM
Wednesday – 7:00 AM to 8:00 PM
Thursday – 7:00 AM to 8:00 PM
Friday – 7:00 AM to 8:00 PM
Saturday – CLOSED

Hours Updated: September 2024

UNION DUES/HIRE HALL FEES: How do I pay?

ONLINE
After logging in, Union Dues or Hire Hall Fees can be paid online with a Visa or Mastercard. Click Pay Dues/Fees at the top of the screen and select the appropriate option:

Reserves/Permittees pay Hire Hall Fees
Members pay Union Dues

Online payments are reviewed and processed by office staff during hours of operation (payments are not automatically applied to your profile).

BY PHONE
Call 604-876-8898 to pay Union Dues or Hire Hall Fees over the phone with a Visa or Mastercard.

IN PERSON
Union Dues or Hire Hall Fees can be paid in person in the office with a Debit Card, Visa, Mastercard, or Cheque.

GENERAL INQUIRIES: Where do I send email inquiries to?

Please send general inquiries to: team155@teamsters155.org